FAQ

Digital Transfer Frequently Asked Questions

Below are some common questions asked before and after transfer to digital video, audio and images. If you have a question that is not answered here please feel free to contact us.

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How and When do I pay for my postal order?
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What format options do I have for my transfer to digital?
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What format do I receive my newley digitised video files in?
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Do you do BULK discounts?
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How long will my order take?
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Do you have a RUSH service?
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Can I send my own USB or Portable Hard Drive?
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What size USB or Hard Drive do I need to supply?
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Will you check my tapes for duplicate footage?
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Will unwanted TV shows and Movies taped from TV be digitised?
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Will the sound be digitised from my Super 8 Films?
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Can you digitise sound from an optical 16mm Film Soundtrack?
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Do you process / develop Super 8 Film?
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Can I edit my video from my DVD?
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What video format are my DVDs / files in?
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My Mac / PC wont play my files / DVD.
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How do I copy my video from my DVD to my computer?
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Why do I see fuzzy lines at the bottom of my video?
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Can ‘overscan’ lines be removed?
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My video looks better on my TV than on my computer?
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Why is my video is a bit jumpy in some places?
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Can I copy my DVD?
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Is my video safe on my DVD disc?